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Are Patients Satisfied with Services from Super-specialty Hospitals? Evidence from India

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Jindal Journal of Business Research

Published online on

Abstract

Jindal Management Journal, Volume 15, Issue 1, Page 7-27, June 2026.
This study aims to investigate the antecedents of patient satisfaction in healthcare organizations, particularly in the context of a developing nation, India. A conceptual model is developed to test the relationship between five types of healthcare ...