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Navigating AI Errors: The Role of Mental Models in Human-AI Team Performance

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Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Published online on

Abstract

Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Ahead of Print.
Performance of human-AI teams depends on both AI’s overall accuracy and human’s ability to detect errors and form an accurate understanding of system behaviors. Little prior research has compared how different patterns of AI errors (i.e., when and how ...