A Night With Red Eyes Reveals How Teamwork Unfolds in Out-Of-Hours Primary Care

Bastian Benjamin Kruse, Peter Musaeus, Tine Bennedsen Gehrt, Department of Research and Development, Prehospital Emergency Medical Services, Central Denmark Region, Centre for Educational Development, Aarhus University, Department of Clinical Medicine, Aarhus University

Journal of Primary Care & Community Health

Published online on June 24, 2026

Abstract

Journal of Primary Care & Community Health, Volume 17, January-December 2026.
During a night in October 2024, several patients contacted an Out-of-Hours Primary Care (OOH-PC) team reporting “burning eyes.” As a pattern emerged, the team was required to manage an uncertain situation without an existing protocol. This case study of ...