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Making Time for Underserved Patients: Identity Conflict and Care Appropriation in the Time-Constrained Primary Care Office Visit

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Management Communication Quarterly

Published online on

Abstract

Management Communication Quarterly, Ahead of Print.
This study uses the Structurational Model of Identification (SMI) to investigate how resident primary care physicians (PCPs) manage multi-level identity conflicts during the routine activity of the medical office visit. Drawing from interviews with 27 ...