Remote triage and virtual urgent care services: A qualitative assessment of factors that impact triage decisions and outcomes
Journal of Telemedicine and Telecare
Published online on June 04, 2026
Abstract
Journal of Telemedicine and Telecare, Ahead of Print.
BackgroundRemote nurse triage services are increasingly delivered through call centers to manage demand for urgent and unscheduled care. These encounters typically rely on decision-support tools, but safe and efficient outcomes also depend on how nurses ...
BackgroundRemote nurse triage services are increasingly delivered through call centers to manage demand for urgent and unscheduled care. These encounters typically rely on decision-support tools, but safe and efficient outcomes also depend on how nurses ...