Effect of smart technology attributes on work-related behaviors through perceived usefulness: Moderating roles of perceived risk and hotel affiliation
Tourism and Hospitality Research
Published online on September 18, 2024
Abstract
Tourism and Hospitality Research, Volume 26, Issue 2, Page 218-231, April 2026.
Hotels have speeded up technology adoption in response to the COVID-19 hit. This study attempts to understand whether smart technologies adopted by hotels enhance employees’ work-related behaviors (i.e., productivity, satisfaction, and retention) in the ...
Hotels have speeded up technology adoption in response to the COVID-19 hit. This study attempts to understand whether smart technologies adopted by hotels enhance employees’ work-related behaviors (i.e., productivity, satisfaction, and retention) in the ...