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Leveraging user-generated content (UGC) in pre-travel behavior: A PLS-SEM and necessary conditions analysis (NCA) approach

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Tourism and Hospitality Research

Published online on

Abstract

Tourism and Hospitality Research, Volume 26, Issue 2, Page 305-325, April 2026.
Online review reading is almost ritualistic before making any purchases. Building on social cognition theory, uses and gratification theory, and stimulus organism response theory, this study explores user-generated content (UGC) attributes affecting ...