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Navigating the Digital Divide: Utilization of Patient Portals Among Older Adults During the COVID-19 Pandemic in the United States

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Qualitative Health Research

Published online on

Abstract

Qualitative Health Research, Volume 36, Issue 6, Page 565-577, May 2026.
The COVID-19 pandemic has accelerated the adoption of patient portals, which enhance patient–provider communication, streamline medical records management, and provide tailored educational materials. However, older patients face challenges in adopting ...