Explaining How to Interpret a Usability Survey May Enhance Internal Reliability Without Negatively Influencing Responses
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Published online on September 10, 2025
Abstract
Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Volume 69, Issue 1, Page 517-522, September 2025.
A great challenge to employing questionnaires is ensuring that respondents understand them. One possible strategy is to explain the meaning of items but there is a risk in biasing respondents’ answers. In this study, we assessed how explaining the meaning ...
A great challenge to employing questionnaires is ensuring that respondents understand them. One possible strategy is to explain the meaning of items but there is a risk in biasing respondents’ answers. In this study, we assessed how explaining the meaning ...