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New Methods for Measuring Shared and Divergent Visitor Experience: A Pilot Study at the Royal College of Music Museum

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Published online on

Abstract

Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Volume 69, Issue 1, Page 1016-1021, September 2025.
We report on a new method for anonymously measuring shared and divergent museum visitor reactions to specific content of exhibits, going beyond more general standardized evaluations of overall experience. In a small pilot study, six visitors reported ...