Users Willingness to Use Healthcare Chatbot and its Perceived Impact on Health Self-Management: A Survey Study
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Published online on July 28, 2025
Abstract
Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Volume 69, Issue 1, Page 2041-2048, September 2025.
Understanding the factors that influence users’ perceptions of healthcare chatbots is crucial for ensuring effective adoption and optimizing chatbots’ role in health service delivery. In this study, we conducted an online survey to identify specific ...
Understanding the factors that influence users’ perceptions of healthcare chatbots is crucial for ensuring effective adoption and optimizing chatbots’ role in health service delivery. In this study, we conducted an online survey to identify specific ...