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Understanding User Needs in Automated Vehicle Explanations: A Qualitative Approach

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Published online on

Abstract

Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Volume 69, Issue 1, Page 1046-1051, September 2025.
Clear explanations about automated vehicle (AV) decisions are critical for enhancing user understanding and reducing uncertainty. However, how users perceive different AV explanations and how they would improve them remains underexplored. Through ...