Voice Similarity and its Impact on Cognitive and Affective Trust in Automated Vehicles
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Published online on August 22, 2025
Abstract
Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Volume 69, Issue 1, Page 1040-1045, September 2025.
Building user trust is critical for the widespread adoption of automated vehicles (AVs) as they become more integrated into our daily lives. This study explores how the voice used by AVs can influence two types of trust: cognitive trust (belief in the AV’...
Building user trust is critical for the widespread adoption of automated vehicles (AVs) as they become more integrated into our daily lives. This study explores how the voice used by AVs can influence two types of trust: cognitive trust (belief in the AV’...