“I Never Forget a Face”: The Power of Faces for Automation Transparency and Trust
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Published online on October 15, 2025
Abstract
Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Volume 69, Issue 1, Page 975-979, September 2025.
This practitioner case study aims to demonstrate the efficacy of including images of human faces in the display of automated systems to promote trust and transparency. Previous research uncovered that commercial applications which include a face are ...
This practitioner case study aims to demonstrate the efficacy of including images of human faces in the display of automated systems to promote trust and transparency. Previous research uncovered that commercial applications which include a face are ...