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AI-Driven Heuristic Analysis: Enhancing Work Instruction With Generative Models

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Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Published online on

Abstract

Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Volume 69, Issue 1, Page 1230-1234, September 2025.
The study investigated the feasibility and reliability of using generative artificial intelligence to conduct heuristic evaluations of workplace instructions. A custom GPT model, fine-tuned with examples and heuristic criteria, was tasked with evaluating ...