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Designing For and With Elderly Users: A Case Study of Co-Designing a Next-Generation Mobile Phone in India

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Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Published online on

Abstract

Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Volume 69, Issue 1, Page 980-987, September 2025.
Conventional feature phones designed for the elderly offer extra-large keys, amplified speech, and enlarged on-screen fonts and icons within the constraints of phone’s hardware. In contrast, smartphones offer a range of user customization through ...