Collecting User Experience Data from Clinicians Without Increasing Burnout: Lessons Learned from the Department of Veterans Affairs
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Published online on September 07, 2025
Abstract
Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Volume 69, Issue 1, Page 1173-1177, September 2025.
Many organizations, including health care systems, offer employee satisfaction and experience surveys. We examine what the literature says in response to the question, “How do health care organizations balance user experience (UX) measurement with ...
Many organizations, including health care systems, offer employee satisfaction and experience surveys. We examine what the literature says in response to the question, “How do health care organizations balance user experience (UX) measurement with ...