Whose Wisdom? Human Biases for Decision Support System Source and Scale
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Published online on August 09, 2025
Abstract
Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Volume 69, Issue 1, Page 2032-2037, September 2025.
Users form snap judgments about decision‑support systems (DSS) that guide later reliance. We examined how those judgments depend on DSS source—machine‑learning algorithm (ML) versus wisdom‑of‑the‑crowd (WoC)—and data scale (small, medium, large). Seventy‑...
Users form snap judgments about decision‑support systems (DSS) that guide later reliance. We examined how those judgments depend on DSS source—machine‑learning algorithm (ML) versus wisdom‑of‑the‑crowd (WoC)—and data scale (small, medium, large). Seventy‑...