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Transparency and Explainability in AI-Assisted Decision Making: Effects on Trust, Perceived Reliability, Confidence, and Ease of Understanding

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Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Published online on

Abstract

Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Volume 69, Issue 1, Page 1827-1833, September 2025.
System transparency plays a critical role in user trust and perceived reliability in human-AI decision making scenarios. However, there is no clear consensus on the optimal level of transparency needed for adequately calibrated trust in the system, ...