The complementor perspective: Examining how Dutch developers and industry professionals navigated Google Assistant as a platform (2018–2021)
Published online on February 27, 2026
Abstract
New Media & Society, Ahead of Print.
This article examines the process of platformization from the perspective of platform complementors. It focusses on Dutch complementors—retailers, news organizations, transportation companies, and software start-ups—that developed Conversational Actions ...
This article examines the process of platformization from the perspective of platform complementors. It focusses on Dutch complementors—retailers, news organizations, transportation companies, and software start-ups—that developed Conversational Actions ...