Patients’ Perceptions of Their Physicians’ Interpersonal Manner and Technical Competence: A Qualitative Study of Online Written Reviews
Medical Care Research and Review: formerly Medical Care Review
Published online on December 20, 2025
Abstract
Medical Care Research and Review, Volume 83, Issue 3, Page 195-206, June 2026.
Patients increasingly use online rating and review websites to share their clinical experiences, yet few studies have taxonomized how patients perceive their physicians. We developed a theoretical framework identifying the factors comprising patients’ ...
Patients increasingly use online rating and review websites to share their clinical experiences, yet few studies have taxonomized how patients perceive their physicians. We developed a theoretical framework identifying the factors comprising patients’ ...