I clean dirt but I am not dirty! How emotion caregivers “make sense” in emotional dirty work
Published online on August 21, 2025
Abstract
Management Learning, Volume 57, Issue 2, Page 320-342, April 2026.
In emotional dirty work, little is known about how emotion caregivers construe meaning out of burdensome emotional demands mandated by their occupation. This study examines how “emotion caregivers” experience ambivalence while cleaning their beneficiaries’...
In emotional dirty work, little is known about how emotion caregivers construe meaning out of burdensome emotional demands mandated by their occupation. This study examines how “emotion caregivers” experience ambivalence while cleaning their beneficiaries’...