The effectiveness of the ECHO® model™ for patient navigation capacity building in Malaysia

Kishwani Hiram Chakraverty, Aisha Adam, Maheswari Jaganathan, Junaidi bin Awg Isa, Kavitha Muniandy, Hani Zainal, Aini Fatimah Ghazali, Mallika Muniandi, France Olovia Roimin, Yannest Christy Yanam, Stency Merinda Joseph Ngadan, Linda Boten, Jananezwary Kanapathy

Journal of Telemedicine and Telecare

Published online on December 16, 2025

Abstract

Journal of Telemedicine and Telecare, Volume 32, Issue 7, Page 612-619, August 2026.
BackgroundThe patient navigation programme (PNP) is an effective health intervention to address barriers in accessing timely and equitable cancer care. However, its expansion in Malaysia for breast cancer care faces challenges due to limited capacity ...