Can video reduce conflict between dispatcher and caller during emergency medical calls? A randomized substudy of the CAM-VISION trial
Journal of Telemedicine and Telecare
Published online on April 07, 2026
Abstract
Journal of Telemedicine and Telecare, Ahead of Print.
IntroductionThis substudy examined whether video-assisted emergency calls affected perceived conflict, call pleasantness, and help received among callers and dispatchers.MethodsThe study was nested within the cluster-randomized CAM-VISION trial at the ...
IntroductionThis substudy examined whether video-assisted emergency calls affected perceived conflict, call pleasantness, and help received among callers and dispatchers.MethodsThe study was nested within the cluster-randomized CAM-VISION trial at the ...