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Reexamining Consumers’ Foreign Bias Toward Service Providers: How International Conflicts Shape Consumer Healthcare Decision-Making

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Journal of Service Research

Published online on

Abstract

Journal of Service Research, Volume 29, Issue 2, Page 280-297, May 2026.
Although healthcare workforce shortages are global, countries with more severe gaps often recruit professionals from abroad. In particular, the proportion of foreign healthcare providers in the United States has increased substantially, creating new ...