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Making the Transition From Single-Unit To Multi-Unit Fast-Service Management: What Are the Requisite Skills and Educational Needs?

Journal of Hospitality & Tourism Research: The Professional Journal of the Council on Hotel, Restaurant, and Institutional Education

Published online on

Abstract

Hospitality Education and Research Journal, Volume 13, Issue 3, Page 319-331, August 1989.
In this research the requisite functional skills and training needs of multi-unit fast service managers are examined. Responses from 164 multi-unit managers are analyzed, and the results indicate that there are additional skills, beyond those required at ...