What is the quality of care at the end of life? Qualitative findings from a nationally-representative post-bereavement survey across England and Wales

Joanna Goodrich, Sophie Pask, Chukwuebuka Okwuosa, Therese Johansson, Lynn Laidlaw, Cara Ghiglieri, Rachel Chambers, Anna E. Bone, Stephen Barclay, Fliss E. M, Katherine E. Sleeman, Cicely Saunders Institute of Palliative Care, Policy and Rehabilitation, s College London, Wolfson Palliative Care Research Centre, Hull York Medical School, University of Hull, End of Life Care in Cambridge , Primary Care Unit, Department of Public Health and Primary Care, University of Cambridge

Journal of Health Services Research & Policy

Published online on December 29, 2025

Abstract

Journal of Health Services Research & Policy, Volume 31, Issue 2, Page 85-97, April 2026.
ObjectivesTo explore the quality of end-of-life care in England and Wales using the experiences of bereaved family carers, and to develop person-centred quality of care domains for end-of-life care.MethodsQualitative analysis of free-text responses from a ...