Factors influencing the match between patient needs and primary care services: Patient and healthcare provider perspectives from two Canadian provinces

Emilie Dufour, Maria Mathews, Emily Gard Marshall, Mylaine Breton, Jennifer E. Isenor, Dana Ryan, Department of Family Medicine Primary Care Research Unit, Dalhousie University, Department of Family Medicine, Schulich School of Medicine , Western University, Department of Community Health Science, Université de Sherbrooke, College of Pharmacy, Dalhousie University

Journal of Health Services Research & Policy

Published online on December 01, 2025

Abstract

Journal of Health Services Research & Policy, Ahead of Print.
ObjectivesThis study aims to combine the perspectives of patients and healthcare providers on the factors that influence the match between patients’ needs for and providers’ capacity to deliver services.MethodsA qualitative descriptive study design was ...