Protected appointment-based waiting list strategies are associated with waiting time reductions in outpatient and community health services: A systematic review and meta-analysis

Kate E. Noeske, Nicholas F. Taylor, Annie K. Lewis, Katherine E. Harding, School of Allied Health, Human Services and Sport, La Trobe University, Allied Health Clinical Research Office, Eastern Health, Box Hill

Journal of Health Services Research & Policy

Published online on February 24, 2026

Abstract

Journal of Health Services Research & Policy, Ahead of Print.
ObjectivesMany different approaches are used to manage demand and reduce waiting lists in outpatient and community health settings. This systematic review aimed to synthesise evidence for models of care which are based on the principle of protecting ...