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Let’s Influence That Attitude Before It’s Formed: Inoculation Against Reactance to Promote DEI Training

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Journal of Business Communication

Published online on

Abstract

International Journal of Business Communication, Volume 63, Issue 2, Page 507-531, April 2026.
Despite annual investments of $8 billion by U.S. organizations on diversity, equity, and inclusion (DEI) training, many DEI programs are derailed by resistance from members whose attitudes and behaviors the programs are intended to address. The current ...