Jargon in the Workplace Reduces Processing Fluency, Self-Efficacy, and Information Seeking and Sharing
Journal of Business Communication
Published online on August 25, 2025
Abstract
International Journal of Business Communication, Ahead of Print.
The purpose of this study was to investigate how the use of jargon in workplace communication affects employees’ processing fluency, self-efficacy, and their intentions to seek and share information. This study employed an experimental design involving 1,...
The purpose of this study was to investigate how the use of jargon in workplace communication affects employees’ processing fluency, self-efficacy, and their intentions to seek and share information. This study employed an experimental design involving 1,...