From Letters to LINE to AI: Reframing Organizational Communication Norms in the Digital Era
Journal of Business Communication
Published online on January 29, 2026
Abstract
International Journal of Business Communication, Ahead of Print.
From letters to instant messaging and now to AI-generated texts, organizational communication norms are undergoing profound transformation. This study introduces the Communication Reframing Framework to theorize how communication evolves across three ...
From letters to instant messaging and now to AI-generated texts, organizational communication norms are undergoing profound transformation. This study introduces the Communication Reframing Framework to theorize how communication evolves across three ...