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An Acceptance Analysis of Firms’ Posts on Sina Weibo to Build Credibility

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Journal of Business and Technical Communication

Published online on

Abstract

Journal of Business and Technical Communication, Volume 40, Issue 2, Page 129-166, April 2026.
This study uses an online questionnaire survey to investigate Chinese social media users’ acceptance of firm-generated credibility-building posts (FGCPs) on Sina Weibo. The findings show that heuristic cues related to content (i.e., topics regarding ...