The proof of the pudding is in the eating: Archival services quality at the national archives of Zimbabwe
Published online on September 18, 2025
Abstract
Information Development, Ahead of Print.
Timely evaluation of services is a missing link in many Zimbabwean public sector organisations, resulting in poor quality service provision. Guided by the gap analysis model theoretical framework, this study reviewed the quality of services provided by ...
Timely evaluation of services is a missing link in many Zimbabwean public sector organisations, resulting in poor quality service provision. Guided by the gap analysis model theoretical framework, this study reviewed the quality of services provided by ...