Forgiveness Climate and Perceived Firm Performance: A Serial Mediation Model
Published online on February 26, 2025
Abstract
Global Business Review, Ahead of Print.
Drawing on the social exchange theory (SET), the study aims to investigate the influence of forgiveness climate (FGC) on a firm’s overall performance and the mediating role of positive psychological capital (PPC), organizational citizenship behaviour (OCB)...
Drawing on the social exchange theory (SET), the study aims to investigate the influence of forgiveness climate (FGC) on a firm’s overall performance and the mediating role of positive psychological capital (PPC), organizational citizenship behaviour (OCB)...