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Technological Revolution in Financial Services: An Empirical Examination of Consumers Adoption of Fintech Services Using PLS-SEM and Importance–Performance Map Analysis

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Global Business Review

Published online on

Abstract

Global Business Review, Ahead of Print.
The adoption of fintech services has been a focal point of discussion among academicians, financial institutions and policymakers due to its role in augmenting financial inclusion and sustainable development. Ergo, the study aims to examine the influence ...