‘Not feeling heard’ in health care: A critical review of the detrimental effects of poor-quality listening
Journal of Health Psychology: An Interdisciplinary, International Journal
Published online on October 21, 2025
Abstract
Journal of Health Psychology, Volume 31, Issue 6, Page 2165-2182, May 2026.
Listening research focuses on the benefits of good-quality listening rather than the detrimental effects of poor-quality listening on the speaker. The aim of this critical review was to identify what is known about the effects of poor-quality listening in ...
Listening research focuses on the benefits of good-quality listening rather than the detrimental effects of poor-quality listening on the speaker. The aim of this critical review was to identify what is known about the effects of poor-quality listening in ...