The ‘desired state of mind’: Emotional labor and the hidden cost of symbolic power in 911 emergency response in the U.S
Published online on December 30, 2022
Abstract
Ethnography, Volume 27, Issue 2, Page 395-416, June 2026.
Borrowing from scholarship on emotional labor, emotion management and symbolic power, this article highlights emotions’ symbolic role in sustaining the vital correspondence between the reality of social life and the official classification system. Through ...
Borrowing from scholarship on emotional labor, emotion management and symbolic power, this article highlights emotions’ symbolic role in sustaining the vital correspondence between the reality of social life and the official classification system. Through ...