From Victim to Perpetrator: The Cascading Impact of Perceived Negative Workplace Gossip on Hospitality Employees
Published online on March 11, 2026
Abstract
Cornell Hospitality Quarterly, Volume 67, Issue 3, Page 316-335, August 2026.
Drawing on cognitive dissonance and social identity theories, this study examined how and why perceived negative workplace gossip influenced the counterproductive behavior of hospitality employees at work. Using time-lag data collected from hospitality ...
Drawing on cognitive dissonance and social identity theories, this study examined how and why perceived negative workplace gossip influenced the counterproductive behavior of hospitality employees at work. Using time-lag data collected from hospitality ...