Navigating Transparency in AI-Powered Luxury Hospitality: A Dynamic Guest-Centric Approach
Published online on April 09, 2026
Abstract
Cornell Hospitality Quarterly, Volume 67, Issue 3, Page 283-297, August 2026.
This study explores how artificial intelligence (AI) transparency can be designed to enhance trust and guest experience in luxury hospitality. Drawing on 50 semi-structured interviews with hotel guests across Europe, Asia, and North America, and segmented ...
This study explores how artificial intelligence (AI) transparency can be designed to enhance trust and guest experience in luxury hospitality. Drawing on 50 semi-structured interviews with hotel guests across Europe, Asia, and North America, and segmented ...